News Detail ▸ DC Payments™

ATMs: Make the Switch to High Speed

November 09, 2015


Improve the speed of your ATM with a high speed internet connection. If your ATM takes more than eight seconds to process a customer's transaction, it might be suffering from a sluggish connection.

Longer processing times and slow-moving lines could be a source of customer frustration and indicate a slow ATM connection. The solution is simple: replace your dedicated ATM phone line with a high-speed internet connection.

It's easy to do, and the switch will save you money by:

  • Eliminating the cost of a phone line
  • Enabling your ATM to process transactions in five to eight seconds (more transactions in less time)
  • Shortening wait times to decrease the risk of losing valuable customers

How does it work? If you have high speed internet at your location, your ATM can probably be modified to operate using your existing internet connection. Be aware that your ATM must incorporate newer technology to have a direct internet connection. DC Payments can update your current ATM to meet today's requirements.

If you don't have internet, no problem! Simply contact DC Payments and inquire about our new wireless IP solution that offers the same fast, secure transactions, often at less than the cost of standard dial-up.

Faster, cheaper — and more secure
A faster and cheaper ATM business? We all want that, but only if the added speed and savings come with robust information security that protects cardholder information and transaction data. To ensure data security, DC Payments employes the most secure encryption standards to protect the connection between the ATM and our transaction-processing system. We are moving toward adoption of the newest version of the Transport Layer Security (TLS) protocol, which encrypts user information so that only our processing switch can decipher it.

DC Payments was at the forefront of the move to IP-capable ATMs, and we've developed back-end systems that support internet connectivity and built-in security controls. We can help you make the switch from phone line to internet and give you transaction speeds of five to eight seconds.

To make the change and improve your business, simply call your DC Payments account representative or our 24/7 customer support centre. The setup process typically takes less than one hour, and the results are immediate. Call us today, toll free at 1.888.414.3733 or email us for more information.

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